Ordering and delivery
How long will it take for my order to arrive?
My order has arrived but it’s not as I expected. What can I do?
In the rare event that your order arrives damaged or faulty, please take photos of the product in question, including outer packaging, and the shipping label, and email our customer service team via email@example.com with the details. We’ll respond within 48 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached. In this case, the customer would be required to cover return shipping costs.
Where is your food made?
Can I order a sample of cold pressed dog food?
What does Rùn mean?
Why is my dog so thirsty?
Is cold pressed dog food compatible with raw feeding?
Is your cold pressed dog food 100% natural?
Will my fussy dog like cold pressed?
Is your cold pressed food suitable for puppies?
Is your food suitable for my dog with allergies?
Is there a cold pressed feeding guide?
Yes there most certainly is! We know how confusing it can be, trying to work out how much cold pressed to feed your dog.
You can find our feeding guides at the bottom of each cold pressed dog food product page. Alternatively, you can pop over here to see them slightly larger, and try out our handy interactive feeding calculators, which work for each of our adult recipes.