In the rare event that your order arrives damaged or faulty, please take photos of the product in question, including outer packaging, and the shipping label, and email our customer service team via info@rundogfood.com with the details. We’ll respond within 48 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached. In this case, the customer would be required to cover return shipping costs.
Yes there most certainly is! We know how confusing it can be, trying to work out how much cold pressed to feed your dog.
You can find our feeding guides at the bottom of each cold pressed dog food product page. Alternatively, you can pop over here to see them slightly larger, and try out our handy interactive feeding calculators, which work for each of our adult recipes.
All four adult recipes. Each uses one animal protein, and none adds fat from a different animal. That matters because many foods sold as "chicken" or "lamb" also contain fish oil, poultry fat or generic "animal fat".
Chicken & Sweet Potato: chicken only
Mixed Sea Fish: fish only
Turkey: turkey only, plus a little green-lipped mussel (shellfish) for joints
Beef & Barley: beef only. This is our one recipe with grains (barley and oats).
Our Puppy recipe is the exception. It deliberately combines fish and chicken to meet the extra nutritional needs of growing puppies.
If your dog is sensitive, our sample box lets you try each recipe in small amounts before committing to a bag.
Because a higher protein number doesn't make a better food. Some rating sites score foods mainly on the protein percentage on the label, but that figure leaves out most of what matters.
What the number doesn't tell you
"Crude protein" is a lab estimate of the total protein in the bag. It doesn't say where the protein comes from, or how much of it your dog can actually digest and use.
What we focus on instead
Concentrated animal protein. We use dried, ground meat and fish rather than fresh. Fresh meat is around 70% water, so "fresh chicken" high on an ingredient list shrinks to a fraction of that once it's cooked. Our proteins have already had the water removed, so what you see on the label is what your dog gets.
Digestibility. Our recipes are cold pressed rather than extruded, and include protein peptides, which are pre-broken-down proteins that are easy to absorb. What matters is the protein your dog uses, not the protein on the label.
Single animal protein. Each adult recipe uses one animal protein and no fat from any other animal, which matters far more for a sensitive dog than a few extra percent.
Balance for the job. Protein builds and repairs muscle, but working and sporting dogs get much of their energy from fat. Our nutritionist sets protein and fat together for how hard each dog works, rather than pushing one number up.
More protein than a dog needs isn't stored as extra muscle. It's burned for energy or passed out.
If you're comparing foods, look at the protein source, how simple the recipe is, and how your dog actually does on it: their energy, coat, stools and condition.
