CHRISTMAS ORDERS
Final date for pre-Christmas orders:
December 21st
This is to allow for the extra pressure on our
courier at this busy time of year.
All orders after this date will be processed on:
December 29th
We will be closed for order processing on
December 30th, reopening on January 4th
**Please allow extra time for shipping
over the festive period**
SHIPPING POLICY
We have chosen to partner with a carbon neutral courier, DPD. Normally this would mean 48hr shipping, but with the
current strain on delivery companies, please allow up to
5 working days for delivery.
Any orders placed on after 2pm on Friday, or on a weekend or Bank Holiday will be processed the next working day
**We offer free delivery to mainland UK addresses**
Unfortunately, we are unable to offer free shipping to the Scottish Islands, due to a hefty surcharge from our courier.
Here is our list of postcodes that incur a surcharge:
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
**Please select the relevant region at checkout**
RETURN POLICY
We are confident that your dog will love our food.
However, if for any reason you wish to return your order, please contact within 14 days of receipt and we will endeavour to either refund or replace.